Frequently asked questions

Articles

Why the system paused my campaigns? If you have paused campaigns, open your Mailrelay account and click on Statistics->Package...
Why I'm getting an error message when trying to login to my account? All inactive accounts on Mailrelay are deleted, if you cannot login, please contact our customer...
Why do I have less subscribers than I imported? Our system will filter and ignore inactive and invalid email addresses. It also will ignore...
How can I use Google Analytics tracking on my email campaigns? This is a very easy to use feature, you can find all the necessary information on this tutorial:
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How can I send an RSS campaign? If you have a Mailrelay account, you can work with an RSS feed, you can use this tutorial to set...
How to solve issues with the Mailrelay interface? Are you getting any error on your Mailrelay panel?
this tutorial has information on how to solve...
How to comply with the Data Protection Act of Spain in my newsletters
 
If you manage databases with your subscribers personal information : name, email , address...